English Language Learners often need help negotiating complicated situations that are beyond the scope of literacy providers. These often have to do with immigration, citizenship, and the desire to be reunited with famiily members who reside in other countries. Here are a few agencies that provide help:

1. American Red Cross International Family Tracing Services
Albany office: 33 Everett Road, Albany
Tel: 518 458-8111

2. Nicole D. Comstock
Attorney, Immigration Services
USCRI Albany Field Office
991 Broadway, Suite 223
Albany, NY 12204
(t) 518-459-1790
(f) 518-459-1876

USCRI has both an Immigration Attorney and a Board of Immigration Appeals-Accredited Representative on staff who are available by phone or by appointment to speak with you and the clients you assist. Please feel free to call or stop by the office should an immigration-related question arise.

3. The New Sanctuary for Immigrants
274 Sherman Street (the entrance is in the back of Our Lady of Americas Church), Albany, NY.
Tel: 518 465-3685, extension 10
e-mail: ns4immigrants@gmail.com
The office is open every Monday and Wednesday from 10:00 a.m. until 12:00 noon.